FAQs

Public Transport

1 Stations that the bus passes outside Ajman

  • Abu Dhabi (Main Bus Station)
  • Dubai (Alrashidiya Station)
  • Sharjah (Rolla Station - Jubail Station)
  • Ras Al Khaimah (Main Station opposite Cove Rotana Hotel)

Franchise

1 Taxi booking fees

There is no extra charge for booking taxis

2 The possibility of waiting outside the emirate, and return the same taxi

Waiting outside the emirate and return is allowed in all emirates

3 How to book a taxi؟

Call the hotline 600599997

4 Inquire about Lost Items

Call the hotline 600599997

5 Open counter price

  • 10 AED for Ajman, Sharjah, Umm Al Quwain, Ras Al Khaimah and Fujairah
  • 20 AED for Dubai, Abu Dhabi and Al Ain

6 Does the customer bear the Salik?

Yes, the customer bears AED 4 per Salik gate

7 Taxis trip prices

Unspecified and dependent on distance and road congestion

Complaints and suggestions

1 Estimated time to close the suggestion?

Depends on the provided suggestion

2 Estimated time to close the complaint?

Around 5 work days

3 Provide a suggestion

Through the Corporation's website or call the hotline 600599997.

4 How to follow up or complain about the complaint?

Call the hotline 600599997 and give the complaint number sent by text message when filing the complaint.

5 How to complain?

Through the website or call the hotline 600599997 and give the vehicle number or driver's license card number.

General Questions

1 Working hours of Speed Center for Vehicle Inspection and Registration

From Saturday to Thursday, from 7:00 am to 9:00 pm

2 Applying for a job

Through the Corporation's website

3 Official hours of business

7:30 am to 2:30 pm from Sunday to Thursday

Permits and Irregularities Service

1 What are the initial approval service fees for obtaining a vehicle number?

  • Fees for each vehicle 100 AED
  • Urgent fee AED 100
  • A preview fee AED 100

2 What is the estimated time to approve on service request?

The approval on the service will takes about 2 working hours since its submission.

3 What are the locations to request for a service?

You can request for a service through the Corporation's website.

4 When can we request for a service?

The service is available 24 hours a day, 7 days a week through digital services.

5 What are the required documents to issue school bus permits?

  • Commercial license of the school
  • Copy of vehicle ownership (from both sides)

6 Inquire about violations

Call the hotline 600599997, or come to the corporation's headquarters or via the website.

7 What are the channels of violations payment?

  • Al Ansari Exchange
  • Website
  • Federal Traffic System
  • NT Payment

Private Transport

1 Bus reservation

Call the hotline 600599997

2 Inquire about prices of limousine reservation

Call the hotline 600599997

3 How to book a limousine؟

Call the hotline 600599997
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